LPBA 48V 200Ah 10kWh Grade A Lithium Phosphate Solar Battery Pack with BMS by Felicity Solar

LPBA 48V 250ah 6000 Cycles LiFePO4 Lithium Battery System for Household OEM/ODM 12.5KWH

₦100.00

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•  Delivery & Return

  Delivery and Returns Policy

  Thank you for choosing Felicity Solar! We are committed to ensuring that your shopping experience is smooth and satisfactory. Please find below the details of our delivery and returns policy for all orders:

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  1. Delivery within Lagos (Nigeria)

  • Payment Options:
    • Cash on Delivery (COD): Pay upon receiving your order at the delivery address.
    • 10% Prepayment: Pay 10% of the total order value before delivery, with the remaining balance due upon receipt of the product.
    • Bank Transfer: Full payment is required before delivery. Our bank account details will be provided at checkout.
  • Delivery Timeline: Orders within Lagos are typically delivered within 3-5 business days. However, delivery time may vary depending on location and product availability.
  • Return Policy (Lagos Only):
    • If there are any damages to the product upon delivery, you have 7 days from the date of receipt to report the issue and request a return or exchange.
    • Return Procedure: Please inspect your product immediately upon receipt. In case of damage, contact our customer support team at [Felicity Solar Support Contact Info] within 7 days. You may be asked to provide photographs or videos of the damage for assessment.
    • Warranty: If the damage is covered under warranty, we will arrange for a repair, replacement, or refund according to the warranty terms.

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  2. Delivery to Other States in Nigeria

  • Payment Options:
    • Payment Before Delivery: Full payment is required before shipping your order. Payment can be made via bank transfer, and our bank details will be provided during checkout.
  • Delivery Timeline: Delivery to other states in Nigeria typically takes 5-10 business days, depending on your location and the product’s availability.
  • Return Policy (Outside Lagos):
    • You have 10 days from the date of receipt to request a return if there are any damages or issues with the product.
    • Return Procedure: Please inspect your product immediately upon receipt. If the product is damaged or defective, contact our customer support team at [Felicity Solar Support Contact Info] within 10 days. You may need to provide photographic evidence of the damage or defect.
    • Warranty: If the damage falls under our warranty coverage, we will facilitate a repair, replacement, or refund in accordance with the warranty terms.

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  3. Delivery Outside Nigeria (International)

  • Payment Options:
    • Payment Before Delivery: Full payment is required before dispatch. Payments can be made via international bank transfer, PayPal, or other supported payment methods.
  • Delivery Timeline: Delivery times for international orders can vary based on the destination country. Typical delivery times range from 10-20 business days.
  • Return Policy (International Orders):
    • You have 10 days from the date of receipt to request a return if there are any damages or issues with the product.
    • Return Procedure: Upon receiving a damaged product, contact our international customer support team at [Felicity Solar Support Contact Info] within 10 days. Photographs or videos of the product showing the damage or defect will be requested for assessment.
    • Warranty: International customers are eligible for warranty coverage. If your product is covered by the warranty, we will facilitate repairs or a replacement, depending on the terms of the warranty.

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  General Terms

  • Return Shipping: If a return is necessary, the cost of return shipping is typically the responsibility of the customer unless the return is due to a defect or shipping error on our part.
  • Refunds: Refunds will be processed within 7 business days after the return is received and inspected, and will be credited to the original payment method.
  • Damages & Defects: Please note that we cannot process returns for products that have been damaged due to misuse, neglect, or improper installation.

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  For any further inquiries or assistance, please don’t hesitate to contact our customer service team at [Felicity Solar Support Contact Info]. We are happy to help and ensure a smooth delivery and return process for all our customers.

  Thank you for choosing Felicity Solar. We look forward to serving your renewable energy needs!

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  Terms and conditions are subject to change. Please review them at the time of purchase.

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